Source-backed error-code guide

Reviewed

GE Appliances Refrigerator CC Error Code

GE defines CC as a prompt to check temperature controls because refrigerator temperature is incorrect.

Applies to GE Appliances refrigerator with electronic dispenser controls

What the appliance detected

Detected condition

The refrigerator temperature is incorrect.

What may contribute

Possible causes

  • Temperature controls may need attention.
  • Doors, loading, recent power interruption, or cooling issues may affect temperature.

Start conservatively

Safe preliminary checks

Work in order and stop whenever a step is not supported by the documentation for your model.

  1. Record the exact code and model

    • Photograph or write down the code exactly as displayed.
    • Confirm the full refrigerator model number and owner manual before taking model-dependent action.
  2. Use only the documented external check

    • Check the set temperatures and make sure doors are closed.
    • Allow only documented temperature stabilization time from the owner manual.
  3. Stop if the code continues

    • If the code remains after the documented check, request service rather than opening the refrigerator.
    • Protect food safety if temperatures are rising or power has been interrupted.

Actions not recommended

  • Do not open sealed-system, compressor, control, wiring, fan, or icemaker components.
  • Do not test live electrical parts.
  • Do not treat the code as proof that one specific component failed.

When to stop and request service

  • Temperature remains unsafe or CC continues.
  • Any sealed-system, compressor, fan, or electrical diagnosis would be required.

Documented source

Official information reviewed

Our summary is based on manufacturer support material and stays within the limits of that material.

Source reviewed by Appliance Help HQ: August 17, 2026.

Appliance Help HQ is an independent informational site and is not affiliated with or endorsed by GE Appliances.

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