What the appliance detected
Detected condition
The dishwasher detected a leak condition associated with the diverter system.
What may contribute
Possible causes
- A leak may be present under or around the dishwasher.
- A visible water connection may be loose or leaking.
- The diverter, seal, housing, wiring, control, or another internal path may require service diagnosis.
Start conservatively
Safe preliminary checks
Work in order and stop whenever a step is not supported by the documentation for your model.
Look for visible water without opening the appliance
- Inspect the floor, cabinet opening, and owner-visible water connections for active leakage.
- If water is actively escaping, shut off the dishwasher water supply when safely accessible and keep water away from electrical parts.
Use the documented control action once
- If there is no active flooding or electrical hazard, press Cancel twice as JennAir directs.
- Try one normal cycle only after visible connections are dry and secure. If the code returns, stop and schedule service.
Actions not recommended
- Do not remove the dishwasher base, motor, diverter, seals, or electrical covers.
- Do not keep running cycles to locate an internal leak.
- Do not assume the diverter motor itself is the only possible failed part.
When to stop and request service
- FA E5 or F10 E5 returns after the documented Cancel action and one safe retry.
- Any active leak, hidden leak source, or water near electrical parts is present.
- Diverter, seal, wiring, control, or internal leak diagnosis is required.
Documented source
Official information reviewed
Our summary is based on manufacturer support material and stays within the limits of that material.
JennAir Product Help
FAE5 or F10E5 - Dishwasher
Source reviewed by Appliance Help HQ: September 24, 2026.
Appliance Help HQ is an independent informational site and is not affiliated with or endorsed by JennAir.
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