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Source-backed error-code guide

Reviewed

KitchenAid range LOC / Lock / Locked Status Message

LOC, Lock, or Locked usually means the Control Lock feature is active, not that a repair fault has been diagnosed. Use the exact model manual for the unlock procedure.

Applies to KitchenAid range or wall oven using the documented display family

What the appliance detected

Detected condition

Control Lock is activated, intentionally disabling normal control input and, on some models, locking the oven door.

What may contribute

Possible causes

  • Control Lock was intentionally or accidentally activated.
  • A model-specific lock sequence may still be active after cleaning or control-panel use.

Start conservatively

Safe preliminary checks

Work in order and stop whenever a step is not supported by the documentation for your model.

  1. Confirm this is a lock message

    • Record whether the display says LOC, Lock, or Locked and note the exact model number.
    • Make sure the oven and timer are not actively running before attempting a model-documented unlock.

  2. Use the manual-specific unlock sequence

    • KitchenAid commonly uses a press-and-hold control-lock sequence, but the exact button and hold time vary.
    • Follow the owner manual for the exact model rather than trying random key combinations.

  3. Reset once only if the documented unlock does not work

    • If the model documentation supports it, turn off the supplying breaker for one minute and restore power.
    • If the lock message remains or the door will not release after the appliance is cool, request service.

Actions not recommended

  • Do not force, pry, bend, or bypass an oven-door lock.
  • Do not remove panels or reach into the latch mechanism.
  • Do not use repeated power cycling as a substitute for a model-specific unlock procedure.

When to stop and request service

  • The documented unlock procedure does not clear the message.
  • The door remains locked after the oven is cool and normal lock conditions have ended.
  • The next step would require latch, wiring, or control access.

Documented source

Official information reviewed

Our summary is based on manufacturer support material and stays within the limits of that material.

Source reviewed by Appliance Help HQ: September 23, 2026.

Appliance Help HQ is an independent informational site and is not affiliated with or endorsed by KitchenAid.

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