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Source-backed error-code guide

Reviewed

Samsung Microwave E-61 / E-62 / E-63 Error Code

E-61, E-62, and E-63 point to the humidity-sensing system on applicable microwaves. The code does not justify internal sensor access; use one documented reset and arrange service if it returns.

Applies to Samsung microwave oven with an applicable electronic display

What the appliance detected

Detected condition

Samsung identifies E-61 through E-63 as humidity-sensor errors, including open, short, and maximum-time conditions.

What may contribute

Possible causes

  • The humidity sensor may not be reporting normally.
  • The humidity-sensor circuit may be open, shorted, or unable to complete its expected sensing interval.
  • Wiring, connectors, sensing electronics, or the control may require professional diagnosis.

Start conservatively

Safe preliminary checks

Work in order and stop whenever a step is not supported by the documentation for your model.

  1. Record the code and model before resetting

    • Photograph or write down the exact display, including punctuation and capitalization: E-61, E-62, E-63.
    • Confirm the complete Samsung model code and use its user manual to verify the display applies to that microwave.

  2. Disconnect power and consider recent moisture

    • Samsung says to unplug the microwave or switch its circuit breaker off before the reset attempt. Do not remove the outer cabinet or any service panel.
    • If steam, a spill, or cleaning moisture recently reached the controls, leave the microwave powered off and allow the exterior controls to dry naturally. Do not use a heat gun, hair dryer, compressed air, or liquid cleaner inside control openings.

  3. Try the Samsung reset once

    • If there is no smoke, burning odor, arcing, visible damage, or wet electrical condition, wait at least 60 seconds with power disconnected and then restore power once.
    • If the code returns, stop using the microwave and request service rather than repeating resets.

Actions not recommended

  • Do not remove the microwave cabinet, control panel, waveguide cover, magnetron cover, or other service panels.
  • Do not touch or test the high-voltage capacitor, transformer, inverter, magnetron, door-interlock wiring, or internal fuses. A microwave can retain dangerous voltage after it is unplugged.
  • Do not bypass, defeat, tape, bridge, or adjust door-interlock switches or operate the microwave with a damaged or misaligned door.
  • Do not perform live-voltage, resistance, continuity, or capacitor-discharge procedures as a homeowner troubleshooting step.
  • Do not keep using the microwave if the code returns after the single documented reset.

When to stop and request service

  • Request qualified microwave service if the code returns after the single Samsung power reset.
  • Stop immediately and leave power disconnected for smoke, a burning odor, repeated arcing, visible wiring or door damage, a repeated breaker trip, or any wet-electrical condition.

Documented source

Official information reviewed

Our summary is based on manufacturer support material and stays within the limits of that material.

Source reviewed by Appliance Help HQ: September 23, 2026.

Appliance Help HQ is an independent informational site and is not affiliated with or endorsed by Samsung.

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