What the appliance detected
Detected condition
Amana states that E24 means the microwave reached an overheat condition of 500°F (260°C).
What may contribute
Possible causes
- A thermal-sensor or gas-sensor condition may be reporting abnormal temperature.
- Associated wiring may require professional diagnosis.
- The appliance control board may require diagnosis.
Start conservatively
Safe preliminary checks
Work in order and stop whenever a step is not supported by the documentation for your model.
Record the display and confirm the model
- Photograph or write down the exact display before changing anything: E24.
- Confirm the complete Amana model number and compare the display with the owner documentation for that exact microwave because code sets vary by platform.
Stop use and let the microwave cool naturally
- Stop the cooking cycle and disconnect power. Do not continue test-heating food while E24 is present.
- Allow the microwave to cool naturally. Do not use water, compressed air, ice, or cabinet removal to force cooling.
- If there is smoke, a burning odor, repeated arcing, melting, visible heat damage, or a tripped breaker that will not stay reset, leave power off and arrange service.
Try one Amana power reset
- If there is no smoke, burning odor, repeated arcing, visible door damage, active water intrusion, severe overheating, or repeated breaker trip, switch the microwave circuit breaker off for one full minute.
- Restore power once, monitor the display for at least one minute, and verify normal operation without opening the cabinet.
- If the display returns, stop using the microwave and request qualified service rather than repeating resets.
Actions not recommended
- Do not remove the outer cabinet, control panel, vent housing, waveguide cover, or any service panel to chase a display code.
- Do not touch or test the high-voltage capacitor, transformer, inverter, magnetron, internal fuse, interlock wiring, control boards, sensors, thermistors, relays, or internal harnesses.
- Do not bypass, tape, bridge, defeat, or adjust the door-interlock system, and do not operate the microwave with a damaged or misaligned door.
- Do not perform live-voltage, continuity, resistance, capacitor-discharge, or internal connector tests as an owner troubleshooting step.
- Do not replace a keypad, sensor, thermistor, control board, relay board, switch, or other internal part from a display code alone.
When to stop and request service
- Request qualified microwave service if E24 returns after the appliance has cooled and the single Amana one-minute power reset.
- Leave power disconnected and arrange service immediately for smoke, a burning odor, repeated arcing, melting, visible heat damage, a repeated breaker trip, or water near electrical parts.
Documented source
Official information reviewed
Our summary is based on manufacturer support material and stays within the limits of that material.
Amana Product Help
E24 - Error Code - Over-the-Range Microwave
Source reviewed by Appliance Help HQ: September 24, 2026.
Appliance Help HQ is an independent informational site and is not affiliated with or endorsed by Amana.
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