What the appliance detected
Detected condition
The control reported a shorted-probe condition.
What may contribute
Possible causes
- The control is receiving a probe-circuit reading that Electrolux reports as Shorted Probe.
- The display alone cannot separate the probe from its connectors, wiring, or electronic control.
Start conservatively
Safe preliminary checks
Work in order and stop whenever a step is not supported by the documentation for your model.
Record the exact display and model number
- Photograph or write down F31 before clearing the display or disconnecting power.
- Confirm the complete model number and compare the code with the Use & Care guide for that exact appliance before following model-dependent instructions.
Stop cooking and inspect only from the outside
- Cancel oven and cooktop operation and allow hot surfaces to cool before doing anything else.
- Look only for obvious external safety symptoms such as smoke, sparking, burning odor, abnormal heat, or visible damage. Do not open the appliance to look for a cause.
Use the documented reset once when conditions are safe
- If there is no uncontrolled heating, smoke, sparking, burning odor, wet-electrical hazard, or repeated breaker trip, Electrolux documents disconnecting power for up to 30 seconds and then restoring it.
- If the code remains or returns, stop repeating resets and arrange installer help for a newly installed unit or qualified service for an established installation.
Actions not recommended
- Do not remove the console, rear cover, cooktop, oven panels, or other service covers to chase the code.
- Do not perform live-voltage, continuity, resistance, harness, sensor, relay, or control-board tests as a homeowner troubleshooting step.
- Do not replace a keypad, probe, lock, wiring harness, or electronic control solely because the display showed this code.
When to stop and request service
- Request qualified service if F31 remains or returns after the single manufacturer-documented reset.
- For a unit installed within the past 30 days, Electrolux directs unresolved cases back to the installer.
- Leave the appliance off and seek urgent professional help for smoke, sparks, burning odor, uncontrolled heating, visible wiring damage, repeated breaker trips, or suspected gas odor.
Documented source
Official information reviewed
Our summary is based on manufacturer support material and stays within the limits of that material.
Electrolux Owner Support
Range Error Code F31 - Shorted ProbeElectrolux Owner Support
Ranges - Error Code Guide
Source reviewed by Appliance Help HQ: September 23, 2026.
Appliance Help HQ is an independent informational site and is not affiliated with or endorsed by Electrolux.
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