What the appliance detected
Detected condition
Control Lock has been activated.
What may contribute
Possible causes
- The Control Lock feature is turned on.
- On older models, a different button may activate or deactivate Control Lock.
Start conservatively
Safe preliminary checks
Work in order and stop whenever a step is not supported by the documentation for your model.
Confirm the message and model
- Write down LOC or LC and confirm the full model number.
- Use the owner manual to identify the exact Control Lock control for that washer.
Use the documented control-lock action
- Touch the Control Lock button if the washer has one.
- On older models, follow the manual for the button that activates Control Lock.
Stop if controls remain locked
- If the message remains after the documented control action, do not force buttons or open the console.
- Request service or manufacturer support if normal controls do not respond.
Actions not recommended
- Do not pry, remove, or open the console.
- Do not assume the control board has failed.
- Do not use excessive force on buttons.
When to stop and request service
- LOC or LC remains after using the documented control-lock procedure.
- Buttons are physically damaged or stuck.
- The owner manual does not support the control action for the exact model.
Documented source
Official information reviewed
Our summary is based on manufacturer support material and stays within the limits of that material.
Whirlpool Product Help
Error Codes in Front Load Washers
Source reviewed by Appliance Help HQ: August 17, 2026.
Appliance Help HQ is an independent informational site and is not affiliated with or endorsed by Whirlpool.
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