What the appliance detected
Detected condition
The washer reports that the door is not locked properly or is open.
What may contribute
Possible causes
- The door may not be fully closed.
- Laundry may be caught between the door and housing.
- A full load may prevent the door from closing properly.
Start conservatively
Safe preliminary checks
Work in order and stop whenever a step is not supported by the documentation for your model.
Record the Bosch washer display
- Photograph or write down the exact code or symbol before clearing it.
- Confirm the full model number and owner manual because Bosch washer codes can vary by platform and model.
Use only documented homeowner checks
- Close the door firmly until it clicks audibly.
- Check for clothing or other items jammed between the door and the washer housing.
- Reduce an overfull load if it prevents the door from closing, then restart the program.
Stop before internal washer work
- If the code remains or returns after the documented checks, request Bosch support or qualified service.
- Do not open electrical areas, bypass locks, test live components, or disassemble pumps, motors, controls, or AquaStop parts beyond the model manual.
Actions not recommended
- Do not test live voltage or access internal wiring.
- Do not bypass door locks, water-protection devices, or safety switches.
- Do not treat the code as proof that one specific internal component failed.
When to stop and request service
- The code remains after the door is properly closed and obstructions are removed.
- The door, latch, or seal appears damaged.
- Any door-lock, wiring, or control diagnosis would be needed.
Documented source
Official information reviewed
Our summary is based on manufacturer support material and stays within the limits of that material.
Bosch Home Appliances
Bosch Washer Error CodesBosch Home Appliances
Washing machine troubleshooting: error code E16 or F16
Source reviewed by Appliance Help HQ: August 18, 2026.
Appliance Help HQ is an independent informational site and is not affiliated with or endorsed by Bosch.
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