What the appliance detected
Detected condition
The dishwasher has not recognized the door as successfully closed and latched.
What may contribute
Possible causes
- The door may not be fully closed.
- A rack, utensil, dish, or other obstruction may prevent normal latching.
- A damaged door, latch, switch, alignment issue, wiring problem, or control condition may require service if the message persists.
Start conservatively
Safe preliminary checks
Work in order and stop whenever a step is not supported by the documentation for your model.
Record the exact display and model
- Photograph the code or message before clearing it so the original display is preserved.
- Confirm the complete model number and compare it with the Electrolux owner manual before using any model-specific procedure.
Use only documented owner-accessible checks
- Check the doorway, racks, and tall utensils for anything preventing normal closure.
- Close the door normally until it latches. Do not slam, tape, clamp, pry, or otherwise defeat the latch.
- If the display remains after normal closure, stop rather than repeatedly forcing the door or manipulating the latch.
Stop before internal diagnosis
- If the condition returns after the documented external checks, request Electrolux support or qualified service.
- Do not remove service panels, bypass the door latch, probe live voltage, or access pumps, heaters, wiring, controls, or other internal components.
Actions not recommended
- Do not reach into wet areas while electrical power is connected.
- Do not repeatedly reset a breaker that trips again or use a reset to conceal a recurring fault.
- Do not replace a pump, heater, latch, control, sensor, or wiring part from the display alone.
When to stop and request service
- The door will not close or latch normally.
- CL or Cd remains after the doorway is clear and the door is normally closed.
- The latch, switch, wiring, hinges, alignment, or control would require internal diagnosis.
Documented source
Official information reviewed
Our summary is based on manufacturer support material and stays within the limits of that material.
Electrolux Owner Support
Dishwasher Error Codes and Alarms GuideElectrolux Owner Support
Dishwasher Error Code CL or Cd - Door is open
Source reviewed by Appliance Help HQ: September 23, 2026.
Appliance Help HQ is an independent informational site and is not affiliated with or endorsed by Electrolux.
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