What the appliance detected
Detected condition
The dishwasher detected either restricted filter flow on a WaterWall model or an excessive-temperature heater condition on a rotary model.
What may contribute
Possible causes
- On a WaterWall model, water is not passing through the fine filter as expected because the filter needs cleaning.
- On a rotary model, the dishwasher detected an internal temperature that is too high.
- A persistent code after the manufacturer-supported branch is completed requires service rather than parts guessing.
Start conservatively
Safe preliminary checks
Work in order and stop whenever a step is not supported by the documentation for your model.
Identify the exact model and dishwasher design
- Photograph 1E / IE and find the full model number before resetting the dishwasher.
- Use the Samsung owner manual or model support page to determine whether the dishwasher uses the WaterWall system or a rotary spray system.
WaterWall models: clean only the documented fine filter
- Turn the dishwasher off and let hot components and water cool before touching the filter area.
- Follow the exact model manual for removal, cleaning, and reinstallation of the fine filter. Do not reach into the sump or pump cavity.
- If the code returns after the filter is correctly cleaned and reinstalled, request service.
Rotary models: follow Samsung’s documented reset test
- Switch dishwasher power off for about 30 seconds and restore power using the normal control or circuit breaker identified for the appliance.
- With the dishwasher empty, use the normal detergent amount and run the manufacturer-directed Normal cycle.
- Do not open the dishwasher mid-cycle to touch hot water or internal components. If 1E / IE returns, request service.
Actions not recommended
- Do not assume WaterWall filter instructions apply to a rotary dishwasher, or vice versa.
- Do not remove service panels, reach into the pump/sump, bypass switches, or test the heater or live wiring.
- Do not treat 1E / IE as proof that the heater, pump, filter, sensor, or control must be replaced.
When to stop and request service
- The code returns after the exact model-supported filter procedure or rotary reset test.
- The filter is damaged, cannot be reinstalled securely, or access differs from the owner manual.
- There is overheating, smoke, burning odor, leaking, repeated breaker trips, or any need to inspect the heater, pump, sensors, or wiring.
Documented source
Official information reviewed
Our summary is based on manufacturer support material and stays within the limits of that material.
Samsung Support US
Samsung dishwasher is displaying an error code
Source reviewed by Appliance Help HQ: September 22, 2026.
Appliance Help HQ is an independent informational site and is not affiliated with or endorsed by Samsung.
Think this information has changed? Report a correction.