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Source-backed error-code guide

Reviewed

Samsung Dishwasher HE Error Code

HE is a temperature-detection condition. Samsung documents running an empty normal cycle with detergent, then switching off power and requesting service if the error continues.

Applies to Samsung dishwasher with digital display

What the appliance detected

Detected condition

Samsung says HE means the temperature inside the dishwasher is being detected incorrectly.

What may contribute

Possible causes

  • The temperature inside the dishwasher is being detected incorrectly.
  • A temporary cycle condition may clear after an empty Normal cycle with detergent.
  • A temperature sensor, heater, wiring, or control issue may require service if the code returns.

Start conservatively

Safe preliminary checks

Work in order and stop whenever a step is not supported by the documentation for your model.

  1. Record the code and stop for hazards

    • Photograph or write down HE before clearing the display.
    • Stop for smoke, burning odor, sparking, abnormal heat, visible damage, or water near electrical parts.

  2. Run only the documented empty-cycle check

    • Empty the dishwasher.
    • Add detergent and run a Normal cycle if there are no hazard signs and the owner manual supports normal use.

  3. Preserve a returning code

    • If HE still occurs, switch off power to the dishwasher at the circuit breaker and request Samsung service.
    • Do not continue running cycles or repeatedly resetting the dishwasher.

Actions not recommended

  • Do not access the heater, sensor, wiring, control board, or internal electrical parts.
  • Do not test live voltage or replace temperature parts based on HE alone.
  • Do not run cycles if overheating, smoke, burning odor, sparking, or leakage is present.

When to stop and request service

  • Request Samsung service if HE returns after the documented empty Normal cycle.
  • Stop immediately for abnormal heat, smoke, burning odor, sparking, visible damage, or water near electrical parts.
  • Use qualified service for any internal temperature, heater, wiring, or control diagnosis.

Documented source

Official information reviewed

Our summary is based on manufacturer support material and stays within the limits of that material.

Source reviewed by Appliance Help HQ: August 17, 2026.

Appliance Help HQ is an independent informational site and is not affiliated with or endorsed by Samsung.

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