What the appliance detected
Detected condition
Ice has been detected as jammed in the dispenser chute or dispenser area.
What may contribute
Possible causes
- Ice cubes may be stuck in the dispenser chute.
- Ice can melt and refreeze around the auger or bin after infrequent use, temperature changes, or power outages.
- Cubes may be jammed between the icemaker and the back of the ice bin.
Start conservatively
Safe preliminary checks
Work in order and stop whenever a step is not supported by the documentation for your model.
Record the display and model
- Photograph or write down the exact alert, word, or code before clearing it.
- Confirm the full model number and Frigidaire owner manual because displays and controls vary by refrigerator family.
Use only documented external checks
- Open the door and look for visible ice in the chute without reaching into moving parts.
- Remove, empty, thaw, clean, dry, and replace the ice bin if the model manual supports that external bin handling.
- Clear only visible loose cubes from the dispenser path while the dispenser is not running.
Stop before internal work
- If the alert remains after documented checks, request service.
- Do not open sealed-system, compressor, fan, sensor, wiring, dispenser-motor, or control areas.
Actions not recommended
- Do not perform refrigerant, compressor, or sealed-system work.
- Do not test live voltage or open internal electrical areas.
- Do not replace sensors, boards, fans, valves, or dispenser parts based only on the display.
When to stop and request service
- The alert remains after visible external ice is cleared.
- The ice bin, auger, dispenser, or chute cannot be handled safely as documented.
- Internal dispenser, motor, switch, or wiring diagnosis would be needed.
Documented source
Official information reviewed
Our summary is based on manufacturer support material and stays within the limits of that material.
Frigidaire Owner Support
Refrigerators: DI SP or DISP Error Code - Ice JamFrigidaire Owner Support
What do the alarms or error messages mean on my French-Door refrigerator?
Source reviewed by Appliance Help HQ: August 17, 2026.
Appliance Help HQ is an independent informational site and is not affiliated with or endorsed by Frigidaire.
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