What the appliance detected
Detected condition
The load is out of balance during spin.
What may contribute
Possible causes
- The washer may not be resting firmly on the floor.
- Shipping support may not have been removed during installation.
- Laundry may be piled on one side of the basket.
Start conservatively
Safe preliminary checks
Work in order and stop whenever a step is not supported by the documentation for your model.
Record the code and model
- Photograph or write down the exact code before clearing it.
- Confirm whether the model is the top-load or front-load family covered by the official source.
Use only the documented external checks
- Confirm the washer rests firmly and is level.
- If recently installed, confirm the foam shipping support was removed according to installation instructions.
- Pause and redistribute the laundry load if the washer cannot correct the balance automatically.
Stop before internal repair
- If the code continues, request service or installer support as Frigidaire directs.
- Do not remove panels, bypass locks, or access internal wiring or controls.
Actions not recommended
- Do not bypass lid locks or safety controls.
- Do not access internal pumps, motors, valves, wiring, or circuit boards.
- Do not treat the code as proof that a specific part has failed.
When to stop and request service
- E4 repeats after leveling and load redistribution.
- The unit was recently installed or moved and installation support is needed.
Documented source
Official information reviewed
Our summary is based on manufacturer support material and stays within the limits of that material.
Frigidaire Owner Support
Laundry top loading washer displaying Error Code E4 washer is out of balance
Source reviewed by Appliance Help HQ: August 17, 2026.
Appliance Help HQ is an independent informational site and is not affiliated with or endorsed by Frigidaire.
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