What the appliance detected
Detected condition
The washer is trying to correct or report an out-of-balance load condition.
What may contribute
Possible causes
- Laundry may no longer be distributed evenly enough for full-speed spin.
- The washer may not be level.
- A load may be too large or heavy for balanced spin.
Start conservatively
Safe preliminary checks
Work in order and stop whenever a step is not supported by the documentation for your model.
Record the message and model
- Note whether the display shows bALAnCINg or the Spin light is blinking.
- Confirm the exact model manual because controls and messages vary.
Let the washer complete its correction attempt
- GE says the washer may take action to correct the out-of-balance condition and complete the cycle normally.
- Do not reach into the washer while the basket is moving or the lid is locked.
Redistribute the load after motion stops
- When the basket has stopped and the lid unlocks normally, redistribute laundry evenly in the wash basket.
- If the load is wetter than normal, run Drain & Spin or Spin as the model supports.
Check level only as the manual allows
- Confirm the washer is stable and level according to the owner or installation instructions.
- Stop if leveling would require unsafe movement or tools beyond the manual.
Actions not recommended
- Do not bypass the lid lock or reach into a moving basket.
- Do not overload the washer to force a spin cycle.
- Do not remove panels or diagnose internal suspension, motor, or control parts.
When to stop and request service
- The message persists after redistributing the load and using a model-supported spin cycle.
- The washer cannot balance normal loads or makes unsafe movement.
- The appliance would require internal diagnosis.
Documented source
Official information reviewed
Our summary is based on manufacturer support material and stays within the limits of that material.
GE Appliances Owner Support
Top Load Washer - Display and Status / Feature LightsGE Appliances Owner Support
Washer - Consumer Help IndicatorGE Appliances Owner Support
Top Load Washer - Does Not Spin
Source reviewed by Appliance Help HQ: August 17, 2026.
Appliance Help HQ is an independent informational site and is not affiliated with or endorsed by GE Appliances.
Think this information has changed? Report a correction.