What the appliance detected
Detected condition
The dryer door is not completely closed.
What may contribute
Possible causes
- The lint filter is not pushed fully into place.
- Clothing is caught at the door.
- The door is not firmly closed or is visibly misaligned.
- A new dryer has visible door or frame damage, such as a bent door.
Start conservatively
Safe preliminary checks
Work in order and stop whenever a step is not supported by the documentation for your model.
Record the code and exact model
- Photograph or write down dE before disconnecting power.
- Confirm the full model number and owner manual because door arrangements can differ.
Check the accessible door opening
- Turn the dryer off and wait for the drum to stop completely before opening the door.
- Push the lint filter fully into its normal position and remove any laundry caught at the door.
- Look for visible misalignment or damage without forcing, bending, or adjusting the door or latch.
Close the door normally
- Close the door firmly without slamming or forcing it.
- If a new dryer has a bent door or other visible damage, stop and contact the dealer rather than trying to reshape it.
Use LG documented power cycling once
- If there is no visible damage, unplug the dryer or switch off its dedicated circuit breaker, wait five seconds, and restore power.
- Close the door firmly, select a cycle, and press Start. If dE returns, stop and request service rather than repeating the reset.
Actions not recommended
- Do not force the door, bend or adjust the latch, or bypass a door switch or other safety device.
- Do not reach into a moving drum or operate the dryer when the door will not stay securely closed.
- Do not remove panels or access internal door, latch, switch, or wiring components.
When to stop and request service
- Contact the dealer when a new dryer has visible door or frame damage.
- Request appliance service when dE returns after the supported door checks and one documented power cycle.
- Stop using the dryer if the door will not stay closed, the latch is damaged, or any internal inspection would be required.
Documented source
Official information reviewed
Our summary is based on manufacturer support material and stays within the limits of that material.
LG USA Support
LG Dryer - Error Code ListSource page date: March 22, 2025
Source reviewed by Appliance Help HQ: August 12, 2026.
Appliance Help HQ is an independent informational site and is not affiliated with or endorsed by LG.
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