Appliance Help HQ
Menu
ENEnglishESEspañolPT-BRPortuguês

Source-backed error-code guide

Reviewed

Samsung Dishwasher 5C / SC / 5E / SE Error Code

5C/SC/5E/SE points to drainage, not a proven pump failure. The safe scope is visible drain-hose conditions, filter maintenance where the manual supports it, and stopping before hidden plumbing or pump work.

Applies to Samsung dishwasher with digital display

What the appliance detected

Detected condition

Samsung identifies this family as a drain error: the dishwasher cannot drain.

What may contribute

Possible causes

  • The filter may be clogged with food debris.
  • The drain hose or drain line may be kinked, blocked, or obstructed.
  • An air gap or disposal connection may be obstructed.
  • A drain issue may require service if accessible cleaning does not resolve it.

Start conservatively

Safe preliminary checks

Work in order and stop whenever a step is not supported by the documentation for your model.

  1. Record the exact display and stop for water hazards

    • Photograph or write down the exact code before clearing it.
    • Stop if water is leaking, standing near electrical parts, or creating a slipping hazard.

  2. Clean accessible filter areas

    • Turn the dishwasher off before cleaning the filter according to the exact owner manual.
    • Remove only accessible food debris; watch for sharp edges and broken glass.

  3. Check only visible drain conditions

    • Look for an obvious kink or obstruction in the visible drain hose without pulling the dishwasher out.
    • Use a qualified installer or plumber for hidden drain routing, air-gap, disposal, or plumbing issues.

Actions not recommended

  • Do not remove panels, disassemble the drain pump, pull the dishwasher from the cabinet, or reach into hidden plumbing.
  • Do not use sharp tools in drain components or run repeated cycles that may overflow.
  • Do not treat a drain code as proof that the pump has failed.

When to stop and request service

  • Request Samsung service if the code returns after accessible filter and visible drain checks.
  • Use a qualified installer or plumber when hidden drain, air-gap, disposal, or installation work is needed.
  • Stop immediately for leaks, damaged hoses, electrical warning signs, or any required disassembly.

Documented source

Official information reviewed

Our summary is based on manufacturer support material and stays within the limits of that material.

Source reviewed by Appliance Help HQ: August 17, 2026.

Appliance Help HQ is an independent informational site and is not affiliated with or endorsed by Samsung.

Think this information has changed? Report a correction.