What the appliance detected
Detected condition
The washer reports too much water in the tub.
What may contribute
Possible causes
- A drain hose that is kinked, damaged, or installed incorrectly.
- A washer that is not level.
- A clogged user-accessible pump filter on an applicable front-load model.
- A continuous-fill condition that Samsung directs to service rather than homeowner repair.
Start conservatively
Safe preliminary checks
Work in order and stop whenever a step is not supported by the documentation for your model.
Record the exact code, model, and water condition
- Photograph or write down the exact code and note whether water is still entering or escaping.
- Confirm the full model number and washer configuration before following any drain or filter instructions.
Stop a continuous-fill condition
- If the washer continues filling, stop operation, turn off the water-supply valves, and request service as Samsung directs.
- Do not attempt a reset while water continues entering or escaping.
Check level and the visible drain hose
- If water is contained and the washer has stopped filling, confirm the washer is level and stable.
- Inspect the visible drain hose for kinks, damage, or placement that differs from the exact model installation instructions.
- Do not remove the screw or holder securing the drain hose to the washer.
Use only configuration-supported filter guidance
- Only a front-load model whose manual identifies a homeowner-accessible pump filter should receive a filter check.
- Disconnect power first and follow the model instructions for hot and residual water. Do not use these steps on a top-load washer.
Do not reset before troubleshooting
- Samsung warns that resetting can clear a displayed code without fixing the underlying condition.
- If OC returns after supported checks, preserve the diagnostic history that may be useful to a technician and request service rather than repeatedly resetting.
Actions not recommended
- Do not continue operating a washer that is filling continuously or leaking.
- Do not remove panels or access internal inlet, water-level, drain, or electrical components.
- Do not treat the code as proof that a valve, sensor, pump, or another component has failed.
When to stop and request service
- The washer continues filling, water escapes, or the water-supply valves cannot control the flow.
- The code persists after the supported level, visible hose, and configuration-appropriate filter checks.
- Any internal inspection or repair would be required.
Documented source
Official information reviewed
Our summary is based on manufacturer support material and stays within the limits of that material.
Samsung Support
Samsung washing machine information and error codesSamsung Support
Samsung washing machine does not drainSamsung Support
Water fill issues with Samsung washing machinesSamsung Support
How to reset your Samsung washing machine
Source reviewed by Appliance Help HQ: August 12, 2026.
Appliance Help HQ is an independent informational site and is not affiliated with or endorsed by Samsung.
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