What the appliance detected
Detected condition
The lid has been opened, causing the washer to pause.
What may contribute
Possible causes
- The lid was opened during a wash cycle.
- The Start/Pause button was not pressed after closing the lid.
- The washer may have shut off after the documented delay.
Start conservatively
Safe preliminary checks
Work in order and stop whenever a step is not supported by the documentation for your model.
Confirm the model family
- Record dE or E2 and confirm the full model number.
- Use this guide only if the owner documentation identifies the washer as a space-saving top-load model with this message.
Close the lid and restart normally
- Close the lid.
- Press Start/Pause to restart the wash cycle if the model controls allow it.
Restart the cycle if it shut off
- If the washer shut off after the documented delay, restart the wash cycle using the normal controls.
- Do not bypass the lid switch or lock to keep the cycle running.
Actions not recommended
- Do not bypass lid switches or locks.
- Do not reach into the washer while the basket is moving.
- Do not treat dE or E2 on this GE family as proof of a failed lid-lock part.
When to stop and request service
- dE or E2 remains after the lid is closed and Start/Pause is pressed as documented.
- The lid cannot close normally or the washer does not respond to supported controls.
- The exact model documentation gives different meaning for dE or E2.
Documented source
Official information reviewed
Our summary is based on manufacturer support material and stays within the limits of that material.
GE Appliances Owner Support
Top Load Washer - Does Not Spin
Source reviewed by Appliance Help HQ: August 17, 2026.
Appliance Help HQ is an independent informational site and is not affiliated with or endorsed by GE Appliances.
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