Appliance Help HQ

Source-backed error-code guide

Reviewed

LG Washer AE Error Code

LG associates AE with leakage inside the appliance and says a safety switch activates when leakage occurs to help prevent flooding. Treat the message conservatively without assuming which part is responsible.

Applies to LG front-load washers

What the washer detected

Detected condition

The washer reported a possible leakage condition associated with its flood-prevention safety mechanism.

What may contribute

Possible causes

  • Water leakage.
  • A damaged inlet hose.
  • A problem with the flood-prevention safety switch.

Start conservatively

Safe preliminary checks

Work in order and stop whenever a step is not supported by the documentation for your model.

  1. Record the code and model number

    • Photograph or write down AE and note whether water is visibly escaping from the washer.
    • Confirm the full model number so hose and service information can be matched to the exact washer.

  2. Inspect only visible inlet-hose areas

    • From outside the appliance, look for a visibly loose inlet-hose connection or a cut in the inlet hose.
    • Do not move, tilt, or open the washer to look for an internal leak.

  3. Use the documented reset only when the area is safe

    • If there is no active leak and the plug and surrounding area are dry, unplug the washer and wait 60 seconds before restarting it once.
    • If water is escaping or an electrical area is wet, do not attempt the reset; stop operation and request service.

Actions not recommended

  • Do not remove panels, tilt the washer, or access internal hoses, wiring, or components.
  • Do not bypass, test, or replace the flood-prevention safety switch.
  • Do not treat AE as proof that a hose, switch, or another specific component has failed.

When to stop and request service

  • Water is actively escaping or the source of leakage is not explained by a visible inlet-hose connection or cut.
  • AE persists or returns after the documented reset.
  • A hose is damaged, an electrical area is wet, or any internal inspection would be required.

Documented source

Official information reviewed

Our summary is based on manufacturer support material and stays within the limits of that material.

Source reviewed by Appliance Help HQ: August 12, 2026.

Appliance Help HQ is an independent informational site and is not affiliated with or endorsed by LG.